Privacy policy
This Privacy Policy describes how kovarn.shop (the "Site", "we", "us", or "our") collects, uses, protects, and discloses your personal information when you visit, use our services, or make a purchase from our platform. We strictly comply with the Federal Trade Commission (FTC) guidelines, the California Consumer Privacy Act (CCPA), and Children's Online Privacy Protection Act (COPPA) requirements.
Personal Information We Collect
When you browse or interact with the Site, we collect specific device identifiers and transactional information necessary to process your consumer requests safely. This includes:
- Device & Browsing Data: IP address, web browser type, time zone setting, operating system, and tracking cookies used to analyze Site traffic and optimize loading speeds.
- Order & Billing Data: Full legal name, billing address, physical shipping address, phone number, email address, and encrypted payment details (processed securely via Shopify Payments, credit cards, or alternative gateways). We never store raw credit card credentials on our servers.
How We Use Your Personal Information
We use your personal data to fulfill our retail contractual obligations to you. This includes: processing financial payments, arranging domestic shipping, generating commercial invoices, providing order confirmations, communicating directly regarding order status, screening transactions for potential fraud or risk patterns, and providing tailored customer support updates.
Data Security & Protection Measures
We utilize industry-standard Secure Sockets Layer (SSL) encryption protocol technology across all webpages to encrypt sensitive data transmissions. Your personal information is accessible only by a limited number of authorized personnel who have special access rights to such secure administrative systems, ensuring your data remains entirely private and protected against unauthorized data breaches.
Third-Party Sharing & Legal Compliance
We do not sell, trade, or rent your personal identifiable information to third parties. We share data only with trusted infrastructure partners to facilitate operations, such as Shopify (our hosting and e-commerce platform) and standard shipping carriers (to deliver your orders). We may also release information when its release is strictly necessary to comply with federal laws, enforce our site policies, or protect our or others' rights, property, or safety.